Send a Message
If you would like Keep Close Contact to let you know if the message does not get acknowledged choose how long to allow for the acknowledgement and Keep Close Contact will let you know by email if it is not acknowledged on time. The envelope icon will also turn orange whilst you are waiting and red when it is overdue.
You can also schedule messages to be sent at regular times or days using the Schedule option. This allows you to setup reminder messages for medication, appointments, just checking if you are OK type messages. For each message you can set an alert to be sent to you if the message is not responded to within a certain time and naturally the envelope icon on the Dashboard will also tell you by changing colour to orange or red.